Privacy Policy

1. Introduction

NextEra Automations LLC, an Ohio limited liability company (“NextEra,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect when you visit nextera-automations.com (the “Site”) or engage our services, how we use it, and the choices you have. By using the Site or our services, you agree to the practices described here.

If you do not agree with this policy, please do not use the Site or submit information to us.

2. Information We Collect

2.1 Information you provide to us

• Contact information you submit through our forms or by email, including first name, last name, business email, phone number, company name, and the content of your message.
• Engagement information shared during proposals, calls, or active projects — including business context, workflow descriptions, account credentials you choose to share, and any data you provide for us to process.
• Billing information required to invoice and collect payment. Payment card details are handled by our third-party payment processors; we do not store full card numbers on our systems.

2.2 Information collected automatically

• Server and device data — IP address, browser type and version, operating system, referring URL, pages visited, time stamps, and similar diagnostic data.
• Usage data — aggregated analytics such as page views, sessions, and referral sources, used to understand how the Site is used and to improve it.
• Cookies and similar technologies — see Section 6 below.

3. How We Use Information

We use the information we collect to:

• Respond to inquiries, prepare proposals, and deliver services you engage us for;
• Operate, maintain, and improve the Site and our services;
• Process payments and manage business accounts;
• Send service-related communications (e.g., scheduling, deliverable updates) and, where you have opted in, marketing communications;
• Comply with legal obligations and enforce our agreements;
• Protect the rights, property, and safety of NextEra, our clients, and others, and prevent fraud or abuse.

4. How We Share Information

We do not sell or rent personal information. We share information only in the following situations:

• Service providers who help us run our business — hosting, email, analytics, payment processing, scheduling, and similar — under written agreements that limit their use of the information to providing services to us.
• Legal compliance — when required by applicable law, subpoena, court order, or other lawful request, or to investigate suspected violations of our agreements.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case the receiving party will be bound by terms no less protective than this policy.
• With your consent — for any other purpose disclosed to you at the time we collect the information.

5. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for the duration of any resulting engagement plus a reasonable period afterward. You may request deletion at any time (see Section 7), subject to any legal retention requirements.

6. Cookies and Tracking

We use a limited set of cookies and similar technologies:

• Strictly necessary cookies required for the Site to function correctly.
• Analytics cookies that help us understand site usage in aggregate. We do not use these to track individual users across other sites.

Most browsers allow you to refuse or delete cookies through their settings. Disabling certain cookies may affect parts of the Site.

7. Your Rights and Choices

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you;
• Correction — ask us to correct inaccurate or incomplete information;
• Deletion — request that we delete your personal information (subject to legal exceptions);
• Restriction or objection — restrict or object to certain processing activities;
• Portability — receive a copy of certain information in a structured, machine-readable format;
• Withdraw consent — where processing is based on consent, you may withdraw it at any time;
• Opt out of marketing — every marketing email includes an unsubscribe link; you may also email us to opt out.

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, to request deletion, and to opt out of any “sale” or “sharing” of personal information. We do not sell personal information.

EEA, UK, and Swiss residents: Where the GDPR or UK GDPR applies, our lawful bases for processing include consent, performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and improving our business.

To exercise any of these rights, email us at contact@nextera-automations.com. We will respond within the period required by applicable law (generally within 30 days).

8. Data Security

We use commercially reasonable technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular review of our practices. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are intended for business users and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. International Data Transfers

We are based in the United States. If you access the Site or engage our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

11. Third-Party Links and Services

The Site may contain links to, or be integrated with, third-party websites and services (for example, Slack, Calendly, payment processors, or analytics providers). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Material changes will be communicated by posting a prominent notice on the Site or, where appropriate, by email. Your continued use of the Site or services after the effective date constitutes acceptance of the updated policy.

13. Contact Us